As the most comprehensive Video Banking solution on the market, Eltropy’s platform allows for a range of use cases — including fraud prevention, opening new accounts and memberships, account services, lending, wire transfers, and investment advisement, among others.
Credit unions and community banks to gather May 16-18 in Salt Lake City to address driving growth through seamless digital conversations for the post-pandemic era.
As the latest stop on the Digital Conversations for CFIs Tour, hosted by Eltropy, the March 30 event at the Westin Pasadena, in conjunction with the California and Nevada Credit Union League, brought together industry experts and credit union leaders to share their insights on navigating the current labor market.
Eltropy’s platform maintains the highest standards of security and compliance, ensuring that all communications are secure and encrypted, protecting members’ confidential information and preventing data breaches.
Once just a pipe dream and with many false starts, artificial intelligence within the Contact Center tech stack is finally practical, and just in time as it helps solve the industry’s current staffing and labor shortage conundrum.
Eltropy, the leading digital conversations platform for community financial institutions (CFIs), announced it has been selected as the preferred provider and sponsor for the New York Credit Union Association (NYCUA). Eltropy will be presenting at the NYCUA convention in June 2023. Read on to know more…
Eltropy’s platform maintains the highest standards of security and compliance, ensuring that all communications are secure and encrypted, protecting members’ confidential information and preventing data breaches.
Video Verify is a capability of Eltropy’s Digital Conversations Platform, which also includes Texting, Chat, Video Banking and Appointment Management solutions, enabling credit unions and community banks to easily communicate and verify their members with Video Verify. Read on to know more…
Eltropy’s platform maintains the highest standards of security and compliance, ensuring that all communications are secure and encrypted, protecting members’ confidential information and preventing data breaches.
As a result of its new Text Messaging platform, delinquency rates dropped by 20%, call volumes on loan applications dropped by 60%, and more than 200 automated Texts are now being sent per week. What’s more, APL is seeing its biggest auto and home loan growth in the 70-year history of the credit union.
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📅 Date: April 25, 2025
⏰ Time: 10:00 AM – 11:00 AM
Take your AI skills to the next level by turning the focus inward. Discover how internal AI assistants can empower your teams with real-time answers, content generation, and knowledge support.
Why You Can’t Miss This Session?
Firsthand look at how Eltropy’s AI Intelligence tools can automate quality assurance and provide compliance-ready evaluations across all member interactions.
TL;DR: Build AI Assistants for employees and AI-based QA tools for supervisors and management.
Session Breakdown:
Takeaways:
✅ AI Certification (yes, a real certificate!)
🎥 Training Video Access
📘 Safe AI eBook
🎁 Exclusive AI Offers (yup, still a surprise!)
📅 Date: April 22, 2025
⏰ Time: 4:00 PM – 5:00 PM
Begin your AI journey by exploring how Generative AI can transform member engagement. Learn how to build smart, self-updating external AI agents that can ingest your website content and respond to member inquiries across channels like Online Banking and Telephony.
Why You Can’t Miss This Session?
You’ll get hands-on with Agentic AI, Retrieval-Augmented Generation (RAG), and prompt engineering—then bring it to life in our interactive BYOB (Build Your Own Bot… with a twist!) session.
TL;DR: Build AI Agents for Website, Online Banking, and Telephony.
Session Breakdown:
Takeaways:
✅ AI Certification (yes, a real certificate!)
🎥 Training Video Access
📘 Safe AI eBook
🎁 Exclusive AI Offers (psst… it’s a surprise!)
📅 Date: April 23, 2025
⏰ Time: 6:45 PM – 10:00 PM
📍 Location: Oracle Park, 24 Willie Mays Plaza, San Francisco, CA 94107
Baseball, Bay views, and ballpark bites – what more could you ask for? Experience San Francisco sports culture at its finest as the Giants take on the Milwaukee Brewers in one of MLB’s most iconic stadiums.
Why You Can’t Miss This:
⚾ Premium group seating with the best views
🌭 Classic stadium eats – garlic fries, anyone?
🎉 Unforgettable game-day energy with fellow attendees
Grab a drink, cheer for the home team, and make unforgettable memories under the stadium lights!
📅 Date: April 24, 2025
⏰ Time: 6:00 PM Onwards
📍 Location: Pacific Terrace, InterContinental San Francisco Rooftop
🔥 It’s time for the ultimate Bollywood Cowboy Bash! 🤠✨
Don’t Miss The Grand Finale Of Emerge 2025!
Bringing a spouse or guest? – Sign them up here!
📅 Date: April 22, 2025
⏰ Time: 6:00 PM – 9:00 PM
📍 Location: Cavaña Rooftop, 100 Channel Street 17th Floor, San Francisco
Kick off Emerge 2025 in style!
Join us for an unforgettable Opening Night Reception at Cavaña Rooftop – one of San Francisco’s most breathtaking venues. Enjoy panoramic views of the Bay, handcrafted cocktails, and an electric atmosphere as you connect with industry leaders, innovators, and fellow attendees before the conference begins.
Why You Can’t Miss This Event:
✨ Spectacular rooftop views of the SF skyline & Bay Bridge
🍹 Crafted cocktails & gourmet bites to elevate your evening
🎶 Music & networking in an upscale, relaxed setting
🤝 Exclusive access to top industry professionals & thought leaders
Co-sponsored by Origence, this evening promises the perfect blend of inspiration, connection, and celebration — setting the stage for an incredible conference ahead.
Register Now and get ready for an evening of innovation, conversation, and stunning views!
📅 Date: April 23, 2025
⏰ Time: 6:00 PM – 8:30 PM
📍 Departure: 43 1/2 , Fisherman’s Wharf, San Francisco, CA 94133
Set sail on a private yacht and experience San Francisco’s skyline like never before. This exclusive Sunset Cruise on the Bay offers a front-row seat to the city’s most breathtaking sights, complete with craft cocktails and great company.
What Awaits You:
🌉 Breathtaking views of the Golden Gate Bridge, Alcatraz, and SF skyline
Feel the ocean breeze, sip on a crafted cocktail, and raise a toast to new connections as you experience San Francisco at its most magical.
📅 Date: April 23, 2025
⏰ Time: Group 1 5:30 PM & Group 2 6:00 PM
📍 Location: 1268 Valencia Street, Group 1 no later than 5:20 PM, Group 2 no later than 5:50 PM
Indulge in an exclusive Secret Food Tour through San Francisco’s best-kept culinary secrets. From legendary sourdough bread to underground speakeasies and authentic dim sum, this tour will introduce you to flavors that define the city.
✔ Taste your way through historic neighborhoods
✔ Discover family-owned eateries and hidden food spots
✔ Sip on local wines & craft cocktails
Get ready to eat like a local while networking with fellow attendees in an unforgettable, immersive setting.
