Eltropy, an award-winning compliant and secure digital communications platform for Financial Institutions, announces it signed 19 deals in the month of May.
Credit Unions are located across the U.S. and include Arkansas Federal Credit Union, Bridge Credit Union, First Community Credit Union, Natco Credit Union, Port Conneaut Federal Credit Union, Valley 1st Community Credit Union, as well as others that represent more than $14.6 billion in total assets.
“Digital communication has gone from a nice-to-have feature to an essential tool for Financial Institutions nationwide,” said Ashish Garg, founder and CEO of Eltropy. “Eltropy’s secure and compliant platform fulfills the needs of Credit Unions of all sizes based on our willingness and ability to tailor-fit our enterprise solution. We look forward to rolling out additional features to best suit the needs of our customers as they go increasingly digital.”
Commitment to the Best Product and Service
Eltropy’s world-class solution is designed to meet the demands of the entire Financial Institution, including marketing, collections, lending, call center, in-branch, HR and payment teams. In addition to providing the best product, Eltropy is committed to providing the best service to its customers.
“Before Eltropy, we were with a different texting service and they were a huge company that was very expensive,” said Eltropy customer Chiannon Pauley, marketing specialist at Carolina Foothills Federal Credit Union.
“It would take days of me calling, emailing and texting, but nobody would respond to me. It was driving me crazy. Every time I reach out to Eltropy, they respond within 15 minutes to half-an-hour or I can call our rep at any time. That’s incredible.”
“Our conquest doesn’t stop after a customer signs a contract with Eltropy,” added Garg. “That is only the start of the relationship. We are passionate about serving our customers in order to provide them with the best-in-class guidance. Our team of compliance and product experts work with every customer on a continuous basis to guarantee they get the most out of their experience with our digital communications platform.”
Eltropy enables Financial Institutions to digitally engage in a secure and compliant way. Using our world-class digital communications platform, Credit Unions, Banks, Debt Collectors, Insurance Companies, Lenders and FinTechs can improve operations, engagement and productivity. Eltropy also integrates with IT systems, such as Symitar and Corelation, and uses Analytics to provide engagement insights. For more information about Eltropy, please visit eltropy.com.