Modern Video Banking Webinar for Credit Unions & Community Banks

From Conversations to Conversions: The Platform Power of Eltropy Video Banking

Video Banking has redefined how credit unions and community banks connect with their members and customers, bridging the gap between digital convenience and human connection. But to unlock its full potential, Video Banking must go beyond being “just another channel.”

When integrated into Eltropy’s Unified Platform, Video Banking becomes a strategic force multipliersolving high-impact, high-friction challenges and enabling seamless, human-centered service at scale.

It’s Not An Upgrade. It’s A Strategic Transformation.

Wednesday, June 18, 2025 @ 10 am PST | 1 pm EST
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Key Takeaways

Join Eltropy leaders as they reveal how forward-thinking CFIs are using platform-powered Video Banking to solve critical challenges, elevate engagement, and future-proof their operations.

  1. Deliver branch-like experience digitally, without compromising quality, compliance, or security.
  2. Improve accessibility and convenience for underserved members and customers.
  3. Orchestrate seamless omnichannel journeys that can start with AI, escalate to video, and close with a signed document – all within one connected experience.
  4. Complete end-to-end complex workflows that include document uploads, ID verification, eSign, screen share, payments, eNotary, and more – without switching tools or breaking context.
  5. Strengthen fraud prevention without adding friction to user journeys.
  6. Optimize staffing with precision to eliminate costs of overstaffing & risks of being understaffed.
  7. Bridge the talent gap by supporting hybrid and remote teams.
  8. Extend the branch into every member’s pocket, much like the large banks of America.

Meet Our Expert Speakers

Picture of Melody Shelley

Melody Shelley

VP of Operations

Picture of Arun Rao

Arun Rao

Chief Technology Officer

Picture of PC Choudhury

PC Choudhury

Director, Solutions Engineering

Picture of Erika Holloway

Erika Holloway

Sr. Customer Success Manager

Webinar Agenda

Eltropy Experts will also address these key pointers on the minds of some of you:

+ The Platform Approach to Video Banking

Address complex use cases with platform-backed video banking that standalone tools can’t touch, such as staff optimization, fraud prevention, improving accessibility for remote/underserved, and more.

+ Modern Video Banking With Eltropy

Over 70% of POPi/o users and many others from legacy platforms have made the move to Eltropy. Discover the must-have additions/features driving leading CFIs to the switch. 

+ Migration in Action: A Real Customer Story

Get a behind-the-scenes look at how Eltropy helps CFIs transition from standalone video solutions (like POPi/o) to the Eltropy Platform – and the impact it made on their service and operations.

+ Support Through Transition & Onboarding

Discover our white-glove onboarding process, robust 1:1 training programs, comprehensive documentation, and continued success support – so you can hit the ground running.

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