Eltropy AI Webinar [OnDemand]

Conversational AI for Stellar Member Interactions and Agent Performance

Facing challenges with inconsistent member experiences and underperforming agents?

Empower your team with AI to analyze interactions and get detailed insights that drive conversational success for community financial institutions.
Thursday, September 26, 2024
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The Agenda

Understanding Role of AI in Managing Member Interaction and Experience

 
Explore how AI can analyze the entire interaction journey, give real-time insights to enhance member experience and create custom alerts, ensuring high-quality, consistent service at every touchpoint!

Setting up AI Scoring and Insights to Improve Agent Performance

 
Enhance your team’s performance with actionable AI insights, review interaction summaries, and customize evaluation questions to get AI scoring for all interactions and queues – all within a single dashboard.

Live Demo: AI for Management in Action

 
Experience Eltropy’s AI for Management firsthand. Explore how it can empower you to analyze interactions, safeguard member experience, and boost agent performance across conversations and queues.

Meet Our Expert Speakers

Picture of Collin Barton

Collin Barton

Implementation Manager

650+ Community Financial Institutions found a better way to work. Your Turn.

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