2023 – Year in Review

The year 2023 proved to be an incredible one for team Eltropy –  marked by new products, a unified platform, and industry-wise everything from new AI trends to the increasing prevalence of fraud. A month in to the new year, we would like to take a moment to reflect back on some of the highlights that made 2023 truly special.

Crossing 600 Logos

At the close of 2023 comes to a close, Eltropy was excited to announce that we’ve surpassed 600 customers! We have made significant strides in the community bank and credit union industry with our AI-driven communication tools, along with our commitment to serving the community bank and credit union industry specifically. Our platform is now recognized as the industry leader for digital conversations, and we take pride in our remarkable achievements.

Read the full press release here

Launching an Industry-Revolutionizing Unified Platform

In October we changed the world for CFIs with the introduction of a unified platform where agents can access all the communication channels we offer in one place. In the past, CFIs have had to deal with multiple ‘point solutions’ and spend endless hours integrating them, with varying degrees of success. Eltropy’s newly unified platform eliminates this need by providing a single, all-in-one conversational platform that simplifies operations and allows CFIs to focus on what they do best: addressing customer needs, expanding their reach, and building trust. This groundbreaking approach streamlines operations and significantly reduces the overall cost of ownership, making it an essential product for CFIs looking to grow and thrive. 

To learn more about this Unified Platform, visit our webpage.

Expanding the Number of Integrations

A platform is only as strong as its ability to work with the software around it. Yet that same platform can become exponentially more valuable when incorporating industry-leading solutions to bring value to the end-client experience and operational efficiency. The year 2023 was an incredibly special year for Eltropy partnerships. Our concerted effort and investment to rapidly integrate new partners as part of Eltropy’s growing partner ecosystem began to really set us apart from any alternative. Some of Eltropy’s latest integrations include Alkami, Q2, Origence, Jack Henry Banno, and MeridianLink Collect, to name a few. 

To check out our full comprehensive list of integrations, visit our webpage.

Growing the Team

Regardless of the challenges brought by 2023, Team Eltropy is excited to have added 80 new team members to our growing family. These additions are important in our ability to offer best-in-class service alongside a best-in-class product. We look forward to continue growing throughout 2024!

To find out more about our team, visit our website.

The successful year 2023 wouldn’t have been possible without the wonderful partnerships we have with our 600 customers. On behalf of the entire team, thank you for a wonderful 2023. It is a pleasure getting to serve the credit union and community bank space, and we’re looking forward to continuing to innovate throughout 2024.

Jonathan Manousardis

by Jonathan Manousaridis

Marketing Manager

Tips, Tricks, Insights and More. Straight to your inbox.
Strictly No Spam.