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“It was like walking up to a window, but I didn’t leave my home! Perfect to allow me to keep banking with Clearview since I moved out of the state.”
Lynn
Clearview Live® User
When Clearview Federal Credit Union set out to make banking more accessible, they knew it meant going beyond the branch. To offer seamless, in-person-like service without requiring physical visits, Clearview introduced Clearview Live®, powered by Eltropy’s Digital Conversations Platform.
The impact was immediate. Members could now apply for loans, sign documents, fund accounts, and even deposit checks — all over video. For many, it changed the way they banked. “It was like walking up to a window, but I didn’t leave my home! Perfect to allow me to keep banking with Clearview since I moved out of the state,” shared Lynn, a Clearview Live® user.
This shift didn’t just improve convenience; it strengthened relationships. Clearview expanded its service reach, supported members who had moved out of state, and extended service hours — all without increasing overhead costs.
By embracing Video Banking with Eltropy, Clearview is creating richer, more personal banking experiences — proving that great service has no boundaries.
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