- Solutions
- Collections 2.0
Unleash the Power of Collections 2.0
Join Leading CFIs
Trust the ROI
Unlock the Workflow
Eltropy Collections 2.0 Solution empowers your collections team with outreach campaigns, self-serve
payments, and AI to collect more – in a private, empathetic, and non-intrusive manner.
Automate your collections workflows
Engage and Collect payments through digital channels
Report data in real-time
What’s Included
Embrace a smarter, more efficient way to collect and empower your team to enhance recovery rates while improving member
interactions and maximizing productivity — delivering impactful results with less effort.
Automate
Data-Driven Outreach
Automate
Smart Campaign Workflows
Engage
Personalized Messaging
Collect
Self-Service Payment Experience
report
Real-Time Insights
ai
Eltropy AI
The Collections
2.0 Effect
240
Credit Unions and Financial Institutions (CFIs)
$59M
Dollars collected last year
+15M
Reminders sent (text & emails) last year
“Within three months of implementing Eltropy, we saw a huge drop in delinquencies. When I saw the numbers, I almost couldn’t believe it. It was mind-blowing – We knew we made the right choice.”
Katie Bendyk
Director of eServices & Payment Solutions
Supported by an Integrated Ecosystem
Our Collections 2.0 solution enhances your current systems and improves efficiency within your existing frameworks. Quickly and
securely connect your workflows with turnkey integrations for Collections, Core, CRM, Contact Center, and more.
CFI-Specific Integrations
An additional fee is applicable for integrations and add-ons.
Add-ons
Ensure consistent and balanced outreach
- Automate Text, Email, and Mail campaign delivery to pre-delinquent and past-due members.
Improve response rate and conversion
- Automate the campaign deployment schedule for the best time and day - based on AI and ML insights.
Reduce manual efforts and maintain messaging consistency
- Use pre-designed (customizable) 1:1 and 1: Many - Text & Email templates - branded with your colors and logos.
Free up time to prioritize high-risk accounts
- Automate routine tasks such as sending reminders, follow-ups, or alerts to past-due members with automated Text and Email sequences triggered by pre-defined rules and actions.
Client Success Story
