Helping Late Members Get Current
Delinquent accounts cost Credit Unions time and money. Most members who find themselves late on their payments are going through […]
Eltropy Blog, Press
Blog Articles
Eltropy Blog, Press
Text Messaging is a Better Bet for Credit Unions than Chatbots
Communication is vital to developing, nurturing, and maintaining relationships, and providing that type of help to Members is the foundation
Eltropy Blog, Press
Credit Unions Continue to Invest in BIPOC Members
Credit Unions have traditionally been the trusted partner for many members, especially those with less-than-perfect credit, entrepreneurs with a hope and a dream but not much in the way of assets, and anyone looking for more favorable terms on a mortgage or car loan.
Eltropy Blog
A National Pandemic Turned Text Messaging Into a ‘Must-Have’
Can the service received in a physical location compare favorably with service that is delivered remotely? Can a Credit Union employee sitting at home answering members’ queries provide the same exceptional service that they supply in the branch?
Eltropy Blog, Press
One-to-One Texting Or Broadcast Messaging?
Credit unions with Text Messaging can offer more ways to communicate with their members, and therefore help alleviate some of that anxiety.
Eltropy Blog, Press
Eltropy Helps Credit Unions Streamline Wait Times with Text Queuing
No one likes to stand in a long line. Time is precious, and people have enough to do every day
With Every Crisis Comes Opportunity
Covid-19 has underscored the necessity for people to have multiple alternatives to face-to-face communication for both social and business purposes.
Remote Work Force May Stay Put Post-COVID
Companies worldwide are increasingly allowing employees to work remotely following shelter-in-place and lockdown orders issued in response to the COVID-19
Text Messaging in the Drive-Thru
Credit Unions have long been known for their holistic approach to providing superior customer service, from offering competitive loan rates
Reimagining Normal
Over the past week, the states of Georgia and South Carolina took first steps to reopening last week. Depending on
