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Eltropy orchestrates growth, optimizes performance, and delivers tangible value for 600+ credit unions and community banks. See how our customers are transforming themselves with the Unified Conversations Platform.
10-Minute
Loan approvals achieved with instant form submissions and eSignatures via text.
Higher Member Engagement
Secure and convenient Texting improved response rates, reducing call wait times and abandoned applications.
“The platform itself, Eltropy have the best platform out there compared to the prior one we used (ZipWhip) and the one we considered before choosing Eltropy (Solutions By Text). Nobody can hold a candle to what Eltropy has.”
Kristen Shambro
Omni Manager
What if you could close a loan in just 10 minutes?
Centric Federal Credit Union turned this into reality by ditching slow phone calls and unanswered emails in favor of instant, two-way text communication. Frustrated by delayed responses and clunky paperwork, Centric needed a way to keep members engaged and streamline loan processing. Texting, coupled with Docusign integration, changed everything — allowing agents to share secure links, collect signatures, and finalize loans during a single call.
The result? Loan application time was slashed from 48 hours to just 1 hour — and sometimes as little as 10 minutes. Follow-ups became effortless, member engagement skyrocketed, and the once-exhausting back-and-forth became a thing of the past. With fast, frictionless communication, Centric proved that the key to driving loan growth is meeting members where they are — on their phones.
“Switching over to texting from emails and calling has been amazing. We are completing some loan applications in as little as 10 minutes.” – Kristen Shambro, Omni Manager.
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