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Chelsea Groton Bank – Video Banking to Safely and Conveniently Connect With Members

As the Covid-19 pandemic shut down in-person services across the country, finding ways to safely provide services to Chelsea Groton members became a top priority.

In fall of 2020, Chelsea Groton rolled out ChelseaLIVE, their Digital Communications Platform powered by Eltropy. By deploying a comprehensive Digital Conversations Platform, Chelsea Groton gave their customers greater access to many of the resources they could find in a bank branch, only now their services could be delivered safely through convenient digital channels.

“The ability for our customers to connect with subject matter experts – who are centrally located – is a win-win for customers and for us.”
Alex Masse, Senior VP and Director of Operations and Business Intelligence, Chelsea Groton Bank


Headquartered in its namesake town of Groton, Connecticut, Chelsea Groton is a bank that’s authentically interested in the financial success of its customers.