Frictionless, secure, and convenient payment solutions now enhanced with AI for hassle-free transactions.
Empower Your Payments Team
Optimize Payments, Decrease Delinquency
Reduce un-intended missed payments by sending automated reminders & notifications for upcoming payments [Texting, Collection Integrations]
Automate early intervention alerts for overdue accounts to free up your team for accounts that need hands-on attention [Texting, LOS Integrations]
Collect payments easily with secure payment links embedded in text (without needing extra app/ browser downloads) [Texting, Payment Integrations]
Ensure Safe & Secure Payments, Reduce Risks
Minimize fraud risk without the added friction [Text (OTP) + Video Verify (Knowledge-Based Authentication(KBA), ID verification, and Video interaction)]
Prevent and mitigate payment frauds by breaking silos and facilitating data sharing between payments, collections, lending, and fraud prevention integrations [Unified Platform]
Personalize Escalation, Maintain Relationships
Simplify communication for delinquent members and connect on any channel of their choice and add/ switch to another channel as needed [Unified Platform]
Drive fast and timely payments by connecting overdue members with the most qualified escalation experts for their needs with advanced Skill Based Routing [SBR]
Offer personalized hardship programs & other options based on insights from member interactions across channels and integrations [Unified Analytics]
Strategize Recovery, Increase Revenue
Access your knowledge base instantly (no more sifting through files & folders) for a more contextual and empathetic debt recovery conversation [Eltropy AI]
Share statements, settlement agreements, payment schedules, demand letters, and other relevant recovery documents in a secure & private manner [Texting]
Streamline debt recovery with automated campaigns for multiple delinquent accounts, saving valuable human effort. [Texting]
Empower Your Members & Customers
Smart Virtual Payments
Provide 24/7 support with AI Agents that provide instant, accurate answers, enhancing self-service capabilities & reducing wait times [Eltropy AI]
Offer secure, hassle-free payments through links in text messages (no need for extra apps or browsers) [Texting, Payment Integrations]
Experience The Unified Impact
$3.7 M
Overall drop in delinquency from December 2023 to March 2024
(Alltru Credit Union)
300%
Faster member authentication 45 Seconds to authenticate
(Idaho Central Credit Union)
20%
Faster lending process, 3 days reduction in loan approval time
(Patelco Credit Union)
40X
Higher response rate with Text than other modes of communication
(Family Savings CU)
60%
Increase in number of accounts opened with In-branch Video
(Xplore Federal Credit Union)
95%
Reduction in loan approval times, application completion <10 mins
(Natco Credit Union)
