Join Saahil Kamath, Head of AI at Eltropy, and Brad Shafton, SVP, IT & Digital at Magnifi Financial, for an exclusive fireside chat on how AI is transforming member engagement in community financial institutions. Discover how Eltropy’s AI-driven platform is enabling smarter, more personalized conversations, and hear firsthand about Magnifi Financial’s AI success story.
- AI Strategy, Artificial Intelligence, Collaboration, Credit Unions, Data Privacy, Fraud, Member Interactions
Key Highlights
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Highlight 1
Introduction to Magnifi Financial
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Highlight 2
Role of AI in credit unions
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Highlight 3
Employee-facing AI solution strategy to improve member experience
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Highlight 4
AI implementation in Credit Unions
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Highlight 5
Identifying value proposition for every credit union
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Highlight 6
AI implementation challenges for CFIs
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Highlight 7
Goal prioritization is a major challenge
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Highlight 8
Data privacy and security concerns with AI
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Highlight 9
Ethical AI at Magnifi Financial
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Highlight 10
Four AI risks for CFIs
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Highlight 11
Strategies to mitigate AI bias
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Highlight 12
Ecosystem collaboration is critical to accelerate AI
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Highlight 13
Magnifi Financial’s objectives for AI testing
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Highlight 14
Educate members and build trust to fight fraud
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Highlight 15
Importance of an AI roadmap
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Highlight 16
Key takeaways
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Q&A 1
What is the solution Eltropy is helping Magnifi Financial with?
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Q&A 2
Is there a credit union too small for using AI?
