Watch Ashish Garg, Founder and CEO of Eltropy in a podcast, CUBroadcast, hosted by Mike Lawson. Ashish talks about the solutions offered in the Eltropy’s Unified Conversations Platform. He also shares the potential of Generative AI in transforming operational efficiencies in contact centers to deliver high value member experiences.
This podcast was originally published by the CU Broadcast – hosted by Mike Lawson, Creator of CUBroadcast.
- Contact Center, Generative AI, Member Conversations, Member Experience, Unified Conversations Platform
Key Highlights
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Highlight 1
Introduction to Eltropy communication stack
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Highlight 2
Generative AI in Eltropy’s Solutions
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Highlight 3
24/7 operational contact centers for CFIs
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Highlight 4
Automating members conversations with Gen AI
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Highlight 5
How can CFIs become more efficient and deliver high value conversations to members?
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Highlight 6
Creating interaction summaries with Gen AI