Watch Ashish Garg, Founder and CEO of Eltropy, in a podcast, Digital Strategy Unlocked, hosted by Deepak Sharma. Discover how credit unions and community banks are leveraging Gen AI to redefine member interactions to deliver more personalized experiences. Don’t miss out on this thought-provoking podcast that explores the role of AI in assisting agents to tackle with complex conversations and empower institutions to focus on what truly matters.
This podcast was originally published on Apple Podcasts, produced by Photon – hosted by Deepak Sharma, Chief Client Strategy Officer at Photon.
- AI-Driven Interactions, Contact Center, Digital Conversations, Financial Services, Generative AI, Member Interactions
Key Highlights
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Highlight 1
Introduction to Eltropy
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Highlight 2
Core values of credit unions and community banks
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Highlight 3
CFIs' traditional approach to member service
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Highlight 4
Covid-19: The tipping point for CFIs
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Highlight 5
Conversations matter, channels don’t
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Highlight 6
Automate simple conversations with Eltropy
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Highlight 7
Gen AI: Co-pilot for agents in contact centers
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Highlight 8
Future of AI in financial services
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Highlight 9
Complex today, simpler tomorrow with AI
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Highlight 10
AI roadblocks for CFIs
