In this webinar, Eltropy team hosts a fireside chat featuring industry leaders: Prasad Shrotri, Head of Product, Ravi Sandepudi, CEO & Co-founder of Effectiv, Bob Morgan, CIO at Primeway Federal Credit Union and Kevin Hillendahl, SVP of Business Intelligence and Analytics at Primeway Federal Credit Union. This session explores the pressing fraud challenges for financial institutions, offering valuable insights into effective strategies for combating fraud while enhancing member experiences.
- Fraud Prevention, Identity Verification, Member Experience, Proactive Communication, Risk Management
Key Highlights
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Highlight 1
The rising risk of profile duplications for CFIs
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Highlight 2
Role of human intervention in automation layers
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Highlight 3
Fraud rules – Delicate territory for CFIs
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Highlight 4
Cross-department collaboration to fight fraud
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Highlight 5
Progressive onboarding to prevent fraud threats
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Highlight 6
Eltropy’s fraud prevention strategy
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Highlight 7
Adopting a proactive stance against fraud
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Highlight 8
Preparing risk profiles to manage fraud
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Highlight 9
Major fraud challenges for CFIs
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Highlight 10
How do fraudsters take over seasoned accounts to facilitate unauthorized transactions?
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Highlight 11
Proactive communication and education
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Highlight 12
Leveraging technology to outsmart fraudsters
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Q&A 1
Should CFIs use security phrases in call centers?
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Q&A 2
How can CFIs tackle fraud threats with the rise of remote work?
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Highlight 13
Remote work increases complexity in fraud fighting for employees
