In this webinar, Ashish Garg, Founder and CEO of Eltropy and Brandy Bruyere, Partner at Honigman LLP, discuss the new FCC Texting compliance regulations and how credit unions and community banks can leverage Eltropy’s platform to stay compliant while benefiting from Texting’s high engagement and conversion rates.
- Data Privacy, FCC Regulations, Financial Institutions, Legal Insights, Member Engagement, Texting Compliance
Key Highlights
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Highlight 1
The Telephone Consumer Protection Act, 1991
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Highlight 2
Consent requirements for Text Messaging
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Highlight 3
FCC’s new Texting regulations
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Highlight 4
One-time post-revocation message to confirm the scope of the consent
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Highlight 5
What if a member inadvertently opts out of important communications?
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Highlight 6
Categorizing new FCC regulations into three buckets for CFIs
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Highlight 7
Simplifying revocations with Eltropy’s opt-out lists
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Highlight 8
Analyzing TCPA for risk management
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Highlight 9
Unveiling the value behind Text Messaging for CFIs and members
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Q&A 1
What if a member revokes consent for Text after agreeing on the web?
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Q&A 2
Does every message require the inclusion of "STOP" or multiple other keywords?
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Q&A 3
Do we rephrase our ‘STOP’ message to include the new revocation words?
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Q&A 4
Leveraging AI to extract intent from a consent revocation request
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Q&A 5
Does opting out of Texts mean no phone calls too?
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Q&A 6
Can we re-engage a member for informational purposes after they opt out?
