Eltropy Welcomes Jim Cairns back as Vice President of Customer Success
When Ashish called and told me about Eltropy’s focus on serving Credit Unions, and about the rapid ROI for Credit Unions choosing Eltropy messaging, I jumped on the opportunity,
When Ashish called and told me about Eltropy’s focus on serving Credit Unions, and about the rapid ROI for Credit Unions choosing Eltropy messaging, I jumped on the opportunity,
Once we heard Eltropy’s presentation, we knew we had found what we were looking for.
We have proven that we are fully committed to the industry and always treat Credit Unions as long-term business partners opposed to merely customers. We look forward to continuing our momentum during such a pivotal moment in history.
Serving our members is our number one priority and Eltropy helps us serve then where they are, when they need us most. Overall, we have been very pleased with Eltropy.
Eltropy listens to and understands what the Credit Unions need, and what their timing is. It gives Credit Unions exactly what they want – personalized communications capabilities, in a way that is uncomplicated, secure, and compliant
Never before has there been such a compelling event to deploy Eltropy’s world class Text Messaging solution to engage with members in a secure, compliant way while delivering exceptional service when members need it most.
They have worked tirelessly to ensure we can accomplish our goals for our members and have provided great comfort to us in this crazy time of uncertainty.
The tireless commitment to the industry in addition to providing top notch service for all customers make it a winning solution in the marketplace.
Early results have been exemplary. Our initial expectations were to reduce the time from loan approval to loan funding by a few days, but we’re now able to measure that turnaround time in hours in many cases.
We know a significant portion of our members prefer to communicate this way but standard SMS does not provide the level of security we require for handling member information.