• 5:00 PM – Registration: Grab your badge, conference kit, and start networking!

• 5:00 PM – Sponsor Row Opens

• 5:00 PM – Bar Opens

• 5:00 PM – Welcome Reception

• 6:00 PM – Dinner

• 8:00 AM – Breakfast

• 9:00 AM – Opening Remarks

• 9:30 AM – Unveiling the Hottest Trends in Member Engagement

• 10:45 AM – AI-Powered Engagement: Effective AI-Driven Transformations & AI’s Most Convincing Role: Knowledgeable Assistant That Wears Many, Many Hats

• 12:00 PM – Lunch

• 1:15 PM – The Race Is Not Only For Data But Also Trust

• 2:15 PM – Navigating the Digital Frontier: Evolution of Lending and Collections in the Digital Age

• 3:30 PM – Breakout Sessions
  • New User Onboarding & Training
  • Branch and Digital: The Perfect Couple!
  • Conversational AI Unleashed: Transforming Customer Engagement with Human-like Interactions
  • Birds of a Feather

• 4:30 PM – Freetime

• Evening Activities:
  • 6:00 PM – Escape Room
  • 7:15 PM – Axe Throwing
  • 7:00 PM – Mixology Class
  • 6:45 PM – Giants vs LA Dodgers @ AT&T Park (not Eltropy sponsored)

• 8:00 AM – Breakfast

• 9:00 AM – Innovation Showcase

• 10:00 AM – Product Use Case Demonstration

• 10:45 AM – Stump the Product Experts

• 12 Noon – Lunch & Table Talks

• 1:00 PM – Breakout Tracks:
• Platform / Analytics
  • 1:00 – 1:25 PM – Next Level Digital Member Services
  • 1:30 – 1:55 PM – Video Banking on Unified Platform
  • 2:00 – 2:25 PM – Contact Center Voice Release Plan
  • 2:30 – 2:55 PM – Analytics Deep Dive
  • 3:00 – 3:25 PM – Lobby & Appointment Management
  • 3:30 – 3:55 PM – Next Level Digital Member Services (repeat)
  • 4:00 – 4:25 PM – Video Banking on Unified Platform (repeat)
• AI
  • 1:00 – 1:25 PM – AI for Members: Utilizing AI-powered virtual agents to streamline frontline interactions across digital platforms and phone systems
  • 1:30 – 1:55 PM – AI for Employees & Management: Enhancing decision-making and operational efficiency through AI insights
  • 2:00 – 2:25 PM – AI for Members: Utilizing AI-powered virtual agents to streamline frontline interactions across digital platforms and phone systems (repeat)
  • 2:30 – 2:55 PM – AI for Employees & Management: Enhancing decision-making and operational efficiency through AI insights (repeat)
  • 3:00 – 3:25 PM – AI for Members: Utilizing AI-powered virtual agents to streamline frontline interactions across digital platforms and phone systems (repeat)
  • 3:30 – 3:55 PM – AI for Employees & Management: Enhancing decision-making and operational efficiency through AI insights (repeat)
  • 4:00 – 4:25 PM – AI for Management: Enhancing decision-making and operational efficiency through AI insights
• Integrations
  • 1:00 – 1:25 PM – Core Integrations
  • 1:30 – 1:55 PM – LOS Integrations
  • 2:00 – 2:25 PM – Collections/Payments Integrations
  • 2:30 – 2:55 PM – Marketing Automation Integrations
  • 3:00 – 3:25 PM – Core Integrations (repeat)
  • 3:30 – 3:55 PM – LOS Integrations (repeat)
  • 4:00 – 4:25 PM – Collections/Payments Integrations (repeat)
• Birds of a Feather

• 4:30 PM – Freetime

• 6:00 PM – Reception

• 6:30 PM – Celebration Dinner

• 8:00 AM – Breakfast

• 9:00 AM – Q & A with Eltropy Staff
  As we draw the curtains on eMerge 2024, we invite you to join us for a special Q&A session with Eltropy’s Leadership Team. This session is an invaluable opportunity to engage directly with our executives, gain deeper insights into our vision and strategy, and chart the path forward together.

• 10:00 AM – Conference Wrap Up

• 11:00 AM – Hotel Check-Out

Travel Home. We’ll see you in 2025!