May 14-17, 2024
Santa Clara, CA 95054

Get Front Row Seat to the Future of Business

Catch all the groundbreaking innovations, inspiring sessions, and lessons from the frontlines as the country’s leading Credit Unions and Community Banks come together for three days of close-knit learning, networking and fun.

Eltropy User Conference is your event of the year packed full of insights on things that matter to CFIs.

Connect.
Converse.
Catalyze.

Agenda

Discover the Future as it Takes Shape.

  • 5:00 PM – Registration: Grab your badge, conference kit, and start networking!

  • 5:00 PM – Welcome Reception

  • 6:00 PM – Dinner
  • 7:30 AM – Breakfast

  • 8:30 AM – Opening Remarks

  • 9:00 AM – Unveiling the Hottest Trends in Member Engagement

  • 10:30 AM – Brand and Digital: The Perfect Couple!

  • 11:30 AM – Lunch

  • 2:00 PM – AI-Powered Engagement: Effective AI-Driven Transformations

  • 3:30 PM – Breakout Sessions
    • New User Onboarding & Training
    • Siloed Steps to Unified Flows: Making the Shift from Point Solutions to Platform
    • Five Actions for the C-Suite and Boards to Consider in the Era of Generative AI
    • Promotional Opt In Compliance – Hear What Works and the Pitfalls to Avoid

  • 4:30 PM – Freetime

  • 7:00 PM – Activities
  • 7:30 AM – Breakfast

  • 9:00 AM – AI’s Most Convincing Role: Knowledgeable Assistance That Wears Many, Many Hats

  • 10:30 AM – AI: The Race Is Not Only For Data But Also Trust

  • 12 Noon – Lunch & Table Talks

  • 1:00 PM – Innovation Showcase

  • 2:00 PM – Product Use Case Demonstration

  • 2:30 PM – Stump the Product Experts

  • 3:45 PM – Roaming Product Demos
    • The Path to Loyalty Begins with Data: It’s About Intelligence Not Just Automation
    • GenAI Knowledge Assist
    • Point -> Platform: Streamlined Conversations, Seamless Interactions
    • Branch Operations: Lobby & Appointment Management

  • 4:30 PM – Freetime

  • 6:00 PM – Reception

  • 6:30 PM – Celebration Dinner
  • 8:00 AM – Breakfast

  • 9:00 AM – Conference Wrap-up / Feedback Session

  • 11:00 AM – Hotel Check-Out

Travel Home. We’ll see you in 2025!

Brilliant Minds. Extraordinary Ideas.
Speak at the User Conference

Got an inspiring story to tell? How about new data, trends, or industry insights to showcase?

Apply today to amplify your ideas to the community. Register before January 30, 2024.

Come for the Learning.
Stay for the Fun.
Our Esteemed Sponsors
Who Attends?
Over 400+ Credit Union, Community Bank and Fintech leaders join this annual conference to experience what’s next in business and network with peers.

Register Here!
May 14-17, 2024
@ Santa Clara Marriott, CA 95054
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